Privacy Policy
RayHosting.com (“RayHosting”, “we”, “us”, or “our”) is a WordPress hosting education hub. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
RayHosting may be part of the Ray Creations ecosystem. If you request a hosting audit or done-for-you assistance, your request may be handled by the Ray Creations / HostingITrust team.
Operator details:
RayHosting.com is operated by Ray Creations, located at:
Berger Delhi One,
Sector 16B, C-001/A2,
Gautam Buddha Nagar,
Noida, UP, India – 201301
Contact email: info@rayhosting.com
1) What this policy covers
This policy applies to information collected through:
- RayHosting.com pages and forms
- Email/newsletter subscriptions (if enabled)
- Audit/contact requests
- Basic analytics and security logs that help keep the site stable and safe
2) Information we collect
A) Information you provide
We may collect the information you submit when you:
- Fill out a contact form or request a hosting audit (name, email, website URL, message details)
- Subscribe to updates (name, email)
- Reply to emails you receive from us
- Leave comments (if comments are enabled)
B) Information collected automatically
When you browse RayHosting, we may collect:
- Device and browser details (e.g., OS type, browser type)
- Approximate location (city/country-level, inferred from IP)
- Pages viewed, time on page, referral sources
- Security/anti-abuse signals (to prevent spam, brute-force attempts, and fraud)
C) Cookies and similar technologies
We may use cookies to:
- Keep the site working smoothly (essential cookies)
- Understand traffic patterns and improve content (analytics cookies, if enabled)
- Remember preferences (where applicable)
If you embed videos, maps, or other third-party media, those providers may set cookies under their own policies.
3) How we use your information
We use information for purposes such as:
- Responding to your messages and audit requests
- Delivering newsletters/updates (if you subscribe)
- Improving site content, navigation, and performance
- Preventing spam, abuse, and security threats
- Maintaining records where needed for business or legal reasons
Where consent is the basis for processing, you can withdraw consent, and we will stop processing for that purpose within a reasonable time unless retention/processing is required by law.
4) Legal grounds for processing
Depending on where you live and how you interact with the site, processing may be based on:
- Consent (e.g., newsletter subscription, certain cookies, audit requests)
- Legitimate interests (e.g., improving content, basic analytics, site security)
- Contract / pre-contract steps (e.g., responding to a service inquiry)
- Legal obligations (e.g., compliance requests, recordkeeping)
India’s Digital Personal Data Protection Act, 2023 (DPDP Act) recognizes consent-based processing and provides individuals rights such as withdrawal of consent, correction, erasure, and grievance redressal (subject to lawful requirements).
5) When we share information
We do not sell your personal information.
We may share information:
- With service providers who help operate the website (hosting, email delivery, analytics, spam protection) under confidentiality and security obligations
- Within the Ray Creations ecosystem, when needed to respond to an audit/service request
- For legal reasons, if required by law or to protect rights, safety, and security
- During a business transfer, such as a merger or asset sale (with appropriate safeguards)
6) International data transfers
Service providers may process data in countries other than yours. We take reasonable steps to ensure appropriate safeguards are in place and that transfers are lawful for your jurisdiction.
7) Data retention
We keep personal data only as long as necessary for the purposes described in this policy, including:
- Responding to requests
- Providing subscribed communications
- Maintaining security logs and preventing abuse
- Meeting legal and compliance obligations
When you request erasure, we will remove or anonymize data unless retention is necessary for the specified purpose or required by law.
8) Your rights and choices
A) If you are in India (DPDP Act)
Subject to applicable law and verification requirements, you may have rights such as:
- Withdraw consent (where consent is the basis of processing)
- Correction, completion, updating, and erasure of personal data
- Grievance redressal via a readily available mechanism
- Nomination (allowing a nominee to exercise certain rights in the event of death/incapacity)
To exercise these rights, contact: info@rayhosting.com.
B) If you are in the EEA/UK (GDPR)
You may have rights including access, rectification, erasure, restriction, portability, objection, and rights related to automated decision-making (where applicable).
9) Security
We use reasonable administrative, technical, and organizational measures designed to protect personal data. However, no method of transmission or storage is 100% secure.
10) Children’s privacy
RayHosting is not intended for children. If you believe a child has provided personal data, contact us so we can take appropriate steps. (Under India’s DPDP framework, special requirements apply to children’s data.)
11) Third-party links and embedded content
Our content may link to third-party sites or include embedded content. We are not responsible for third-party privacy practices. Please review their policies directly.
12) Changes to this Privacy Policy
We may update this policy from time to time. The latest version will be posted on this page with the updated date.
13) Contact
For privacy requests or questions:
Email: info@rayhosting.com
Address: Berger Delhi One, Sector 16B, C-001/A2, Gautam Buddha Nagar, Noida, UP, India – 201301
